Security

Security Capabilities & Policy for Transmission of Payment

In general, Australian Custom Designed Timber does not store any credit card information on our servers. We do not have online payment gateway services, general payments are done via direct-debit or bank transfer and you are always asked to provide remittance statements when transferring money.

A credit card payment option is available through our EFTPOS system (1.5% transaction fee for all orders under $1,000.00) via phone by calling 08 8185 7067. We welcome Visa cards and Mastercards. We DO NOT accept Amex / American Express cards or any other credit cards.

When you make payments via direct-debit or bank transfer we require the customer's name, e-mail, phone number, billing address and delivery address (if it is different from your billing address). This allows us to process and fulfill your order successfully. It also helps us in ensuring that we are liaising with a genuine client, and safeguards your order.

How does Australian Custom Designed Timber protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.

What is HTTPS AND SSL?

SSL stands for Secure Sockets Layer, which is an internet protocol designed to provide communication security via two main methods:

• Encrypting your data – which means that hackers cannot see what your browser sends to and receives from a web server.
• Authenticating your website – which means the SSL Certificate tells your browser “This website really is who it claims to be.” For example, when you visit ACDTimber.com.au, the SSL verifies the website you are at is actually Australian Custom Designed Timber, and not a hacker posing as ACDTimber.com.au.

HTTPS means “Hypertext Transfer Protocol Secure”. Technically, it is not a protocol in and of itself; rather, it is the result of simply layering the Hypertext Transfer Protocol (HTTP) on top of the SSL/TLS protocol, thus adding the security capabilities of SSL/TLS to standard HTTP communications. The main motivation for HTTPS is to prevent wiretapping and man-in-the-middle attacks.

Your Consent

By using our website, you consent to the collection and use of this information by Australian Custom Designed Timber. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Australian Custom Designed Timber website.